Privacy Policy

At Naman Electronic Systems Pvt Ltd, accessible from www.namanesystems.com, we value your privacy and are committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information.

1. Information We Collect

a. Personal Information

We may collect details like your:

– Full name
– Email address
– Phone number
– Company details
– Job title
– IP address
– Any other information you submit via contact forms or communication

b. Non-Personal Information

This includes data such as:
– Browser type
– Device information
– Visit timestamps
– Pages visited
– Source of visit (search engine, social media, etc.)

2. How We Use Your Information

Your information is used for purposes such as:
– Responding to inquiries
– Delivering our products and services
– Sending updates or newsletters (if subscribed)
– Internal analysis to improve our website and services
– Customer support and feedback

3. Use of Third-Party Tools

a. Google Analytics

Used to understand how visitors interact with our website. It collects anonymous usage data (e.g., pages visited, session duration, and device
type). Google may use this data according to their Privacy Policy (https://policies.google.com/privacy).

b. Facebook Pixel

Used for conversion tracking and remarketing. This helps us show relevant ads to users who have visited our website. Facebook may link this data to your Facebook profile as per their Data Policy (https://www.facebook.com/policy.php).

c. WhatsApp Business API

When you communicate with us via WhatsApp, your mobile number and chat history may be securely stored for service continuity. We do not use your number for spam or unrelated messages.

4. Cookies

We use cookies to:
– Improve site performance and user experience
– Track marketing effectiveness
– Personalize content

5. Data Retention Policy

We retain your personal data only as long as necessary for the purposes mentioned above, including legal, accounting, or regulatory requirements.

Specifically:
– Contact form submissions: Retained for up to 12 months
– Marketing subscription data: Retained until you unsubscribe or request deletion
– WhatsApp messages: Retained as per business communication logs, not exceeding 24 months. If you request deletion of your data, we will comply within a reasonable timeframe unless legally required to retain it.

6. Data Sharing

We do not sell or rent your personal data. We may share it with:
– Trusted service providers who help us operate our business (e.g., CRM tools, cloud platforms, communication tools)
– Legal or regulatory authorities if required by law

7. Your Rights

You have the right to:
– Request access to your personal data
– Correct inaccurate information
– Unsubscribe from marketing communications
– Request deletion of your data

To make a request, please contact us at:
Email: naman.esys@namanesystems.com
Phone: 1800 210 3355

8. Changes to This Policy

We may update this policy periodically. All changes will be posted on this page with a revised effective date.

9. Contact Us

For questions about this policy or your personal data, contact:
Email: naman.esys@namanesystems.com
Phone: 1800 210 3355
Address:
BEHIND KINARA HOTEL, S NO 116, FLAT NO A – 5,
RAHUL PARK, PAUD ROAD, KOTHRUD,
PUNE, MAHARASHTRA – 411038