Naman Electronic Systems
Trusted Solutions
Hosted IVR
“Streamline Customer Interactions with Smart Hosted IVR Solutions”
Request Call Back
Better Efficiencies, Happier Customers
Change the game in your favour in today’s competitive marketplace, by giving your customers the best experience when they deal with you. Turn towards leasing out Hosted Interactive Voice Response to achieve this seamlessly, and that too at reduced business costs.
Benefits of Using Hosted IVR Service from Naman Electronic Systems
From enabling a superior customer experience to trimming down operational costs, Hosted IVR amplifies your chances of success.
Cost Effective with Low Total Cost of Ownership
Real Time Monitoring and Analysing of Call Traffic
Availabilty of Call History Reports
Cross-Collaboration across the application suite
Out of Office Hours Enablement
Got Questions?
Find your answers right here.
Is IVR software or a piece of hardware?
Telephony equipment, software applications, a database, and supporting infrastructure can all be found in IVR systems. An enterprise can run an IVRS in-house by purchasing the necessary software and infrastructure or using a monthly fee-based IVR hosting service.
What is hosted IVR,and how does it work?
Here is the hosted IVR meaning. IVR (interactive voice response) is a feature of an automated business phone system that is known to interact with callers and collect information by presenting them with a select range of options. It then takes action based on the caller’s responses via the telephone keypad or voice response.
What is an example of a hosted IVR provider?
When you contact a corporation or business and hear “press 1 for technical assistance, press 2 for sales support, press 0 to speak to the operator,” it is an example of IVR. Following your selection, your call is directed to an extension/call queue, or a voice message, for example, is replayed to you.
What are the main characteristics of an IVR service provider?
The top IVR features are Call Assistance, Self Service, Information Source, Multi-Language Options, Number Identification, Surveys and Polls, and Text to Speech.
What is the significance of the best IVR service provider?
IVR (interactive voice response) is a telephony menu system that allows callers to be identified, segmented, and routed to the most appropriate agent within your team using the dial pad. It is a simple and effective method for lowering costs and increasing efficiency in any business.
In clinical trials, what is IVRS?
Interactive Voice Response Systems (IVRS) refers to the use of the telephone solely as a technology interface in a clinical experiment. Before internet-connected PCs were ubiquitous, IVRS was created as a mechanism to introduce computerised randomisation and medication management functions to research sites.
In banking,what is a hosted IVR?
IVR transactions, or Interactive Voice Response, are telephone transactions in which you enter your credit card number to an automated system to make a payment to a vendor to purchase goods, services, or other items.
What are the many types of IVR calling software?
Inbound and outbound IVR services are the two most common forms. As previously stated, inbound IVR systems handle incoming calls, and outbound IVR systems make calls using either fully or partially automated dialling.
What is the difference between a cloud based IVR solution and an automatic call distribution system(ACD)?
IVR service provider in India offers a service that is an automated voice response menu that intelligently navigates callers through options, whereas ACD is a type of automatic call routing based on many parameters.
What are the disadvantages of Using hosted IVR solutions?
The most significant downside of the services of hosted IVR vendors is that many individuals loathe conversing with machines. Telephone menus and lengthy instructions may be difficult for older persons to understand. The slowness of various phone menus often irritates younger callers. The menus are excessively long.
What are the business limitations of hosted IVR software?
In some cases, IVR hosting India might elicit a more powerful response from clients. If an IVR system is exceptionally aggravating, negatively impacting a company’s customer experience, the customer may abandon the company entirely.